Neptune Navigate Blog

Tips for online safety, security, and responsible digital citizenship for parents, kids, and families.

Don’t Get Hooked! Here’s How You Can Spot and Avoid Phishing Scams

May 10, 2023

In today’s digital age, it’s essential to remain vigilant and cautious when it comes to online
security. Phishing scams have become increasingly prevalent, targeting unsuspecting
individuals through deceptive emails and messages. These scams aim to trick you into
divulging personal information, such as passwords, credit card details, or even access to your
cryptocurrency wallet. It is crucial to educate yourself about these scams and take the
necessary precautions to protect your sensitive data. If you ever receive an email that appears
to be from MetaMask or PaPal, be aware that it may be a phishing scam.

One popular phishing tactic involves scammers sending fake emails disguised as MetaMask, a
widely used cryptocurrency wallet service. These emails often claim that your wallet has been
blocked and urge you to act quickly to avoid losing your cryptocurrency. They may provide a
link for you to update your wallet, but clicking on such links can lead you to a fraudulent website
where scammers can steal your personal information.

Similarly, scammers may send phishing emails posing as PayPal, a renowned online payment
platform. These fraudulent messages might inform you that a payment to Binance has been
canceled and provide a phone number to contact PayPal. However, this phone number is part
of the scam, and calling it will only put you in touch with a scammer looking to obtain your
personal and financial information.

When faced with such emails, it is crucial to remain calm and follow these essential steps:

1. Slow down and evaluate: Before taking any action, ask yourself if you even have an
account with the company mentioned. If you don’t, it is likely a phishing attempt. Even if
you do have an account, exercise caution and verify the legitimacy of the email by
reaching out directly to the company by calling or going directly to their website.

2. Avoid clicking on links: Phishing emails often include links that lead to fake websites or
install malware on your device. To stay safe, refrain from clicking on any link in an
unexpected text or email.

3. Update your security software: Regularly updating your security software is an essential
step in safeguarding your devices. By staying up to date, you can minimize the risk of
exposing your personal or financial information to scammers.

4. Report phishing attempts: If you receive a phishing email, it is crucial to report it
promptly. Forward the suspicious email to the Anti-Phishing Working Group at Additionally, inform the Federal Trade Commission (FTC) by
visiting By reporting these incidents, you contribute to the collective
effort in fighting against online scams.

Remember, vigilance is your best defense against phishing scams. Always exercise caution
when receiving unexpected emails or messages that require urgent action. Taking a moment to
verify the legitimacy of the communication can save you from falling victim to scams that could
result in identity theft or financial loss.

Stay informed, stay cautious, and protect yourself and your digital assets from phishing scams.